2018 trends in Human Resources


2018 brings with it fresh and exciting opportunities for the review and development of strategic approaches to human resources and the use of HR technological solutions. The start of the year is a great time to review current HR practices and approaches to not only ensure they are fully compliant with Australian law but also that they are assisting a business or agency to successfully meet its goals and outcomes. This review then can lead to the adjustment of an existing strategy or development of a new approach.

We have reviewed the latest report by Bersin and developed a set of key changes influencing the future of HR that businesses and agencies should be considering.

  • HR technology is constantly growing and there are a huge range of new solutions and applications on the market which are supported by apps. You should review your current software needs and provider/s as they may no longer be the best or most cost effective solution for your business. This includes the availability of mobile apps which can change the way employees can interact with HR and undertake transactional activities themselves.
  • Across the sphere of leadership there is a trend of a shift away from Management philosophies to a focus on talent and people through a Leadership approach. This means that companies are more concerned with staff engagement, teamwork, innovation and collaboration.
  • There has been a major reinvention of performance management approaches, software and techniques. The focus on feedback being a continual measurement of employee engagement which is critical to success and high performance.
  • Work-life balance continues as an area of focus due to the increasing connectivity between the workplace and home. As the culture in the workplace continues to be more fast-paced and globalised than ever before, wellness and emotional health are increasingly linked with employee performance and engagement.

What does this mean?

As technology changes so too does the influence of change and innovation. The result of this is the push for workplace disruption through changes to HR process.

It is important to ensure that a business uses these changes and tools to support the delivery of the corporate strategy rather than change the strategy to chase the changes to the workplace and tools.

Businesses should seek assistance from specialists to review and develop the HR strategy and then have an open approach to how this can be delivered with new and existing tools. It is important to understand that HR has evolved particularly over the last 10 years and that HR professionals are no longer providing a transactional support function. Successful businesses have incorporated strategic human resources in planning and outcomes to add value and achieve success.  Ultimately this means using strategy and technology to find the right people, increase engagement and job satisfaction and build a better future workforce.

We can help you to review, develop and deliver strategic human resources solutions and source technology for implementation.

Simone Ey

About Simone Ey

Simone Ey is the Managing Director at Citron Consulting and possesses over 20 years of human resources, organizational development and education experience. Simone’s expertise includes HR strategy including workforce optimisation, change management, organisational development, capability development, performance management and leadership coaching. Simone holds a Diploma of Business, Bachelor of Business degree in Human Resources and Psychology and a Graduate Diploma in Education. Simone is a Certified Professional member of the Australian Institute of Human Resources.

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