top of page
Hands caring together

VALUES AND ETHICS

We are an ethical and values driven business. Our key values are to be Accountable, Balanced, Authentic, Curious, Courage and Compassionate. We abide by all relevant professional ethical guidelines and codes of conduct.

OUR VALUES

Our values are not just written down - we live and breathe them in all our interactions.

Accountable

We live and breathe the behaviours of self-efficacy, autonomy and respectful relationships within our team and with our clients. Our moral compass means we 'do what we say' even when it might be uncomfortable. 

Idea

Curious

We are compassionately focused on growth through curiosity, empathy and optimism. Championing all forms of diversity is intrinsically within our DNA.

Balanced

We strive to create a balanced psychologically safe workplace that values wellness and diversity of the whole person. We integrate balance into our lives which means we challenge, laugh with and trust each other.

Courageous

We apply courage in all our actions and encourage our clients to take a learning mindset, be inspired to positively change and move forward with joy.

Authentic

We are authentic, professional and friendly in how we interact with our team and clients. We build rapport using our engaging collaborative approach. We do 'the right thing' with integrity and strength.

Compassionate

We believe strongly in organisational justice through actively creating a sense of belonging, ethical behaviour and connectedness. We always act with kindness.

Ethics and
privacy

We combine psychological frameworks, professional guidelines and personal development through ongoing research, to ensure that we deliver ethical practice and interventions.

We demonstrate ethical practice and consistently apply ethics and standards. We apply the ICF Code of Ethics and core values. As professional members of the Australian HR Institute we follow the professional conduct and ethical behaviour guidelines for all our organisational development work. Finally, we also apply the British Psychological Society’s ethical guidelines for Coaching Psychology. 

 

We take confidentiality and privacy seriously. Our Privacy Policy and FAQ's outline our approach including that we will not disclose confidential information and maintain our records in a safe and secure manner.
 

CONTACTS

We do not provide therapy for mental health conditions. 

  • In an Emergency call 000

  • Access Mental Health Team (Canberra) – 1800 629 35

  • Beyond Blue – 1300 22 463

  • Kids Helpline – 1800 551 800

  • Lifeline – 13 11 14

  • MensLine Australia – 1300 789 978

  • Open Arms (for Veterans and their families) – 1800 011 046

  • Suicide Callback Service – 1300 659 467 (online chat available)

Acknowledgement to Country

We recognise the First Peoples of this nation and their ongoing connection to culture, community and country. We are committed to ensuring our coaching and consulting activities are undertaken with openness, respect and sensitivity. We acknowledge First Nations Peoples as the Traditional Owners, Custodians and Lore Keepers of the world's oldest living culture and pay respects to their Elders past, present and emerging.

© 2025 Citron Consulting Pty Ltd

  • Instagram
  • Twitter
  • LinkedIn
bottom of page